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Return & Exchange Policy

 

There is no exchange or refund on custom or made to order products.

 

If you are not 100% satisfied with your purchase please contact us via our website.

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Any returned products must be in perfect salable condition, in the original packaging and with all tags attached.


For orders please contact our team at merchandise@mandurahslsc.asn.au

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Purchases of sale or discounted items are final; no returns are accepted unless the items are faulty and this was not obvious prior to purchase (see “Faulty Items” below).

 
Exchanges
We do not offer refunds for incorrect sizing.

Please ensure product and size are correct at time of purchase.

We offer exchanges or store credit at our discretion.

Items are to be returned within 14 days of receipt and contacting.

Shipping will be at the cost of the customer.

 
Faulty Items
If your items are faulty, you are entitled to return them to us within 30 days of receipt for exchange or a refund.

If you are returning the items after 30 days has passed, we may opt to repair or replace them before offering a refund.

We will cover the cost of any return postage for goods bought online which are faulty or not as described.

This does not apply to items which are discounted by us for an obvious fault.

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Special Releases

All special releases are especially made to order items and due to this no refunds or exchanges will be provided.

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